Product identities
A record may identify a substance, strength, form or presentation and pack. It is not an approved label, summary of product characteristics, patient leaflet, prescription or treatment protocol.
The company holds no product registration or marketing authorisation for the presentations described on this website.
Authorisation of another company’s medicine containing the same substance does not establish authorisation, equivalence or suitability of a listed presentation.
Individual care
The website does not provide diagnosis, dose selection, titration, interaction checking, contraindication screening or advice to start, change or stop treatment.
Do not interpret total pen contents, injection concentration or tablet strength as a treatment instruction. A qualified healthcare professional should address individual care using the information applicable to the patient, medicine and jurisdiction.
Urgent situations
For urgent medical help, seek emergency medical care or consult a qualified healthcare professional. Do not wait for an email reply or attempt to resolve an emergency through the enquiry form.
Reporting a suspected problem
A suspected adverse event is an unwanted medical occurrence after use of a medicine, whether or not the medicine caused it.
Reports concerning an item bearing, or represented as connected with, the company’s name can be sent using the Adverse-event reporting guidance. Product defects and recall correspondence are addressed in the Product-quality notice.
Reporting to the company does not replace direct reporting to a competent authority or a professional’s statutory responsibilities.
Enquiries and personal information
Send general medicine-record questions to [email protected]. Identify the record and country concerned without sending unnecessary patient information.
The mailbox is shared with other company enquiries. Read the Privacy notice before sending health-related details.
Changes and corrections
This notice may change with the website’s scope. Report errors to the public email address. The stated date identifies the current version; it does not indicate approval of a medicine.